Beyond the 3-year warranty, we offer lifetime technical support for your FIOK product...
The 3-year warranty begins on the date of delivery shown on your order...
This warranty applies to FIOK power banks purchased from official FIOK channels...
Your FIOK power bank is covered for 3 years from the start date...
If a covered defect occurs, we will repair or replace the product...
Replacements may be new or certified-refurbished units...
Returns, refunds, and the 30-day return window are handled according to platform policy...
Because we offer lifetime technical support, we do not disappear once the 3 years end...
A valid claim requires one of: the platform order ID...
For orders shipped outside the original store region...
Warranty applies only to FIOK power banks bought from:
Products from unauthorized third-party sellers are not covered...
This limited warranty gives you specific rights...
Our support team responds to emails within 1 business day...
FIOK may update this policy to improve clarity or service...
Last updated: August 3, 2026
FIOK is not responsible for loss of data or personal items...